WALK-IN FAQ

HOW DO I KNOW IF I SHOULD GO TO THE WALK-IN CLINIC OR TO THE EMERGENCY DEPARTMENT?

If you have symptoms of chest pain, shortness of breath, changes in mental status, vision, significant injury or severe pain of any kind, you should go directly to the nearest emergency department. 

Concerns such as a rash (without shortness of breath), flu like symptoms, insect bites, sprains, sore throats, ear pain, cough and cold are best seen through a walk-in clinic. 

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WHAT ARE ACUTE MEDICAL PROBLEMS?

Acute conditions are severe and recent in onset. Some examples of acute medical conditions are colds, flu, back pain, headache, ear infections, throat infections, sinus infections, stomach flu, bronchitis, urinary tract infections and injuries. 

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WHAT ARE CHRONIC MEDICAL CONDITIONS?

Chronic conditions are long-developing. Examples of chronic medical conditions are asthma, heart disease, digestive problems, cancer, fatigue and chronic pain.

It is very important that if you are having concerns with a chronic condition that you book an office visit with your primary family physician as they will be able to spend an appropriate amount of time with you in their office to discuss your concerns. 

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ARE ALL BRANDON CLINIC WALK-IN'S THE SAME?

Brandon clinic walk-in's are the same. Our locations use the same EMR (electronic medical records) system. What this means is that your medical records are accessible to any doctor at our walk-in clinics. If you attend another walk-in clinic located in the city, they may not have access to your health information.  

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In terms of services provided, not all locations are the same. Please see the detailed list below of all the services provided at each of the walk-in locations. Not all locations have a nurse on duty during all hours. This information will be listed below. 

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HOW LONG ARE THE WALK-IN WAIT TIMES?

The walk-in wait time depends on how many patients are waiting to see the doctor and how long each patient is with the doctor. Some visits do take longer than others.