P L E A S E      N O T E 

Walk-In clinics are for new, acute problems only. Chronic medical conditions need to be assessed through your family physicians office unless otherwise instructed by your family physician. 

WALK-IN FAQ

HOW DO I KNOW IF I SHOULD GO TO THE WALK-IN CLINIC OR TO THE EMERGENCY DEPARTMENT?

If you have symptoms of chest pain, shortness of breath, changes in mental status, vision, significant injury or severe pain of any kind, you should go directly to the nearest emergency department. 

Concerns such as a rash (without shortness of breath), flu like symptoms, insect bites, sprains, sore throats, ear pain, cough and cold are best seen through a walk-in clinic. 

​

WHAT ARE ACUTE MEDICAL PROBLEMS?

Acute conditions are severe and recent in onset. Some examples of acute medical conditions are colds, flu, back pain, headache, ear infections, throat infections, sinus infections, stomach flu, bronchitis, urinary tract infections and injuries. 

​

WHAT ARE CHRONIC MEDICAL CONDITIONS?

Chronic conditions are long-developing. Examples of chronic medical conditions are asthma, heart disease, digestive problems, cancer, fatigue and chronic pain.

It is very important that if you are having concerns with a chronic condition that you book an office visit with your primary family physician as they will be able to spend an appropriate amount of time with you in their office to discuss your concerns. 

​

HOW LONG ARE THE WALK-IN WAIT TIMES?

The walk-in wait time depends on how many patients are waiting to see the doctor and how long each patient is with the doctor. Some visits do take longer than others.